Privacy policy

Last Updated: [9 March 2025]

Zak Soles ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://zaksole.com/ (the "Site"), engage with our services, or communicate with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Services.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the revised Privacy Policy on our Site and update the "09 march 2025" date accordingly. Your continued use of our Services constitutes acceptance of these updates.

2. INFORMATION WE COLLECT

We collect various types of personal information depending on your interactions with us, including:

A. Information You Provide Directly

  • Contact Information: Name, address, phone number, email.
  • Order Information: Billing and shipping addresses, payment details, purchase history.
  • Account Information: Username, password, security questions.
  • Shopping Behavior: Items viewed, added to cart, or added to your wishlist.
  • Customer Support Information: Communications with our support team.

B. Information Collected Automatically

We use cookies and similar technologies to collect:

  • Device and Browser Information: IP address, browser type, operating system.
  • Usage Data: Interactions with our Site, including browsing activity and preferences.

C. Information from Third Parties

We may receive information from:

  • Service Providers (e.g., Shopify, payment processors) for order fulfillment.
  • Marketing Partners for personalized advertising and promotional activities.

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • Providing Services: Processing payments, fulfilling orders, shipping products, managing your account.
  • Marketing & Promotions: Sending promotional emails, advertisements, and personalized offers.
  • Security & Fraud Prevention: Protecting against unauthorized transactions and maintaining security.
  • Customer Support: Assisting with inquiries and improving our Services.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance user experience and analyze site traffic. You may manage cookie preferences through your browser settings; however, blocking cookies may affect certain functionalities of our Site. For more details, visit Shopify’s cookie policy: https://www.shopify.com/legal/cookies.

5. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

  • Service Providers (e.g., payment processors, fulfillment partners, analytics providers).
  • Marketing & Business Partners to deliver targeted advertisements.
  • Affiliates & Corporate Entities within our business group.
  • Legal & Compliance to comply with legal requirements or respond to lawful requests.
  • Business Transactions in case of mergers, acquisitions, or bankruptcy proceedings.

6. USER-GENERATED CONTENT

Any reviews or other content you submit to public areas of our Site may be visible to others. Please consider this before posting personal information.

7. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

8. CHILDREN'S DATA

Our Services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us to request deletion.

9. DATA SECURITY & RETENTION

We implement appropriate security measures to protect your information. However, no system is 100% secure. We retain your data only as long as necessary for legitimate business purposes or to comply with legal obligations.

10. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request details about the personal data we hold.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request correction of inaccurate data.
  • Right to Data Portability: Obtain a copy of your data in a structured format.
  • Right to Opt-Out: Decline targeted advertising or data sharing.
  • Right to Restrict Processing: Limit how we process your data.
  • Right to Withdraw Consent: Withdraw consent for data processing at any time.
  • Right to Appeal: Appeal our decision if we deny your request.
  • Managing Communication Preferences: Unsubscribe from promotional emails at any time.

To exercise these rights, please contact us using the details below. We may verify your identity before processing your request.

11. INTERNATIONAL DATA TRANSFERS

We may transfer your personal information outside your country, including to the United States. We use recognized safeguards such as Standard Contractual Clauses to ensure compliance with applicable laws.

12. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email:zaksole.smm@gmail.com.

If you are a resident of the EU or UK, our representative is [First Floor, 85 Great Portland Street,London,
United Kingdom,W1W 7LT].

13. COMPLAINTS

If you have concerns about how we handle your data, please contact us. If you are not satisfied, you may have the right to lodge a complaint with your local data protection authority.

This Privacy Policy complies with applicable privacy laws, including GDPR, CCPA, and other relevant regulations.